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In a keynote address last week at the two-day Oracle Industry Connect conference in Boston, Karen Katz, president and chief executive officer of Neiman Marcus Group Ltd. LLC, said the $5 billion retailer is in the midst of its largest-ever capital project, overhauling its merchandising system using Oracle.
"It is big, scary and risky, and the only path we could have taken," said Katz.
In addition, the company is making more tech enhancements to its 41 stores, including working further on its new app, which allows sales associates to chat with customers, send them product collages and make merchandise suggestions.
· Retailers Talk Tech at Oracle Conference [WWD]
· Neiman Marcus [Official Site]